Welcome to RPM Power Equipment's customer feedback. Let’s face it, consumers like yourself are skeptical today and we can not blame you. That's why we'd like to share our customer experiences with you to gain your trust and assist your decision making process to choose us as your #1 choice for power equipment products and services.
"Very, very helpful! I was struggling to rebuild a carb and something went wrong each time I installed it back on the motor. I brought the carb to RPM power and the owner set up the needle and seat and it started up and ran perfectly. I have found a great local small engine repair and sales shop."
- John Z, Meriden, CT
"We recently bought a snow blower from them right before a storm came in. It is our first snow blower, and they were great in helping us to determine what exactly we needed and teaching us how to use and maintain it. They delivered it to our house on the day of purchase with the blower fully assembled, fueled up and ready to go, and for a pretty cheap price too. They were extremely friendly, personable and professional. We got the equipment we needed, for a good price, and from a local business too. Win-win."
- Chris Z, Hamden, CT
"I was very impressed by their competency and willingness to help me when I called and visited. They have a no-nonsense approach that is at the same time very professional and courteous. I was pleased to see that they had traditional tools in stock along with the motorized equipment that their store's name references."
- Mark H, Alexandria, VA
"Have just finished using my new Billy Goat leaf blower. I'm delighted with it! What a joy after so many years struggling with the clunky Giant Vac. Just had to tell you how pleased I am with it."
- Ellie G, Hamden, CT
"Dear Alaine and Bob, Wanted to trim a little in the back yard today so I started up the Gravely. My compliments. That mower ran like the day I bought it. Absolutely seamless. Sharp, turned on a dime without skidding or hesitating in the turns. Smooth as silk. Enjoyed it so much I didn't want to stop so I ended up mowing my entire lawn and it really looks good for this time of year. I so much appreciate the super job you guys did on it."
- Bob D, Prospect, CT
"Just needed to say a giant THANK YOU to a fellow Crosby Alumni, Alaine, for her dedication to customer service at her (and her hard-slaving husband Rob) store RPM Power Equipment in Prospect, CT. Prepping my new machine, and opening up after-hours to let me pick it up, are just things you don't get at other stores! I can't recommend them enough. They sell and service anything with small engines, parts for everything, and they fill propane too! There's zero reason to shop anywhere else when RPM has everything AND knowledgeable and friendly folks like Alaine and Rob at the counter."
- Don D, Waterbury, CT
"Big thank you to my buddy Alaine Morin at RPM Power Equipment in Prospect. Thanks for the hook up. FB friends, if you ever need anything from lawnmowers to snow blowers, chainsaws, etc. I recommend you pay them a visit. Family run and top notch service. You won't be sorry."
- Dave M, Bethany, CT
"Thank you to RPM Power Equipment. I buy all my power equipment from them and have all my service done there. The service is great and done right. This past large snow storm in February was very difficult, but with my Ariens snow blower I walked right through that 3 feet of snow in my driveway like butter even at the end of my drive way where it was 5 feet tall it cut right through. I only have one arm and it was no problem. It's just a great machine to use and I very much recommend RPM and the equipment they sell to everyone. They are great people."
- Bill M, Prospect, CT
"Go to R.P.M. if you want great service, competence, and friendly people."
- James R, Middletown, CT
"Service above and the call of duty! I had my snowblower serviced for the winter, something happened the first time I used it. Called RPM and they had a service person to my home within one hour. Just Great service!"
- Warren F, Cheshire, CT
"I received the chain saw parts purchased from your online store and they are correct and fit great. I can not tell you how much you have done for me!! Your service is above words. I am cleaning stuff and making ready for the old oak tree. Thank you so much for what you have done!!! I will never forget your kindness and showing such great service. Thanks again Alaine, even the old saw lives like new-- thanks to you. Thanks for all you do!!!"
- Dan S, Black River Falls, WI
"Donna and I would just like to say how friendly, honest, knowledgeable, and helpful you and the entire staff were yesterday. Even loading up the car for me with my arm in a sling was a big relief and just helped to make yesterday a good experience. I can't wait to start using and enjoying the tractor. Thanks again to you and everyone on the entire staff!"
- Bob N, Milford, CT
"I've been long time customer of RPM Power Equipment and have found the counter staff to be very friendly and knowledgable. Their service staff is very competent and always have had the repairs done in a timely fashion."
- Bill S, Bethany, CT
"I've been to RPM Power Equipment several times and every time the staff has been very helpful. They took the time to look up parts, on occasion had to order them, and they were available in a reasonable amount of time. The new products I've purchased were well explained and have been very reliable over the years."
- Les F, Prospect, CT
"Rob and Alaine have always been very helpful and efficient with any request we have had. They have most parts or new lawn equipment we need or get them in a very timely manner. Repairs are done properly and quickly. We recommend them to our friends and family."
- Tom & Phyllis P, Cheshire, CT
If you had an experience you'd like to share with us, please contact us today and share that experience so we can add it to our site.
RPM Power Equipment: Prospect CT, Lawnmowers, Blowers, Chainsaws, Snowblowers, Your #1 choice in outdoor power equipment. Family owned and operated since 1996, our goal is power equipment customer satisfaction., power equipment, rpmpowerequipment, lawn mower, walk behind, snowblower, blower, chainsaw, prospect, ct, connecticut, naugatuck, waterbury, cheshire, bethany, service center